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If your circumstances change so that you require urgent attention, deal with the emergency first and then contact the Service Provider in the first instance or if this is not possible, your NASC Agency to advise them of your new situation, and ask what happens next.
If something happens to change your situation, either your needs change or your family carer's needs change, notify your NASC Agency and ask what happens next.
If you are unhappy with your situation please contact your NASC Agency and ask if something can be done to make things better, and ask what happens next.